Privacy Policy

Effective Date: 09 October 2024

At Ultimate Hair & Beauty Supplies UK (www.uhabs.co.uk), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. WHO WE ARE
Our website address is: www.uhabs.co.uk. We are an ecommerce retailer specializing in hair and beauty products for customers across the UK.

2. INFORMATION WE COLLECT
We may collect and process the following data about you:

• Personal Identification Information: Includes your name, email address, phone number, and billing and shipping address, collected when you make a purchase, create an account, or subscribe to our newsletters.
• Transaction Data: Payment information, such as credit/debit card details, is collected for processing orders but is not stored on our servers.
• Technical Data: Information such as IP address, browser type, and device information is collected for analytics and security purposes.
• Comments: If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

3. GRAVATAR SERVICE
If you leave a comment, an anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.

4. MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images posted on the website.

5. COOKIES
We use cookies to enhance your experience. By using the website, you agree to our use of cookies as outlined below:

• Comments Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year for your convenience.
• Login Cookies: When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login information will persist for two weeks.
• Editing/Publishing Cookies: If you edit or publish an article, a cookie will be saved in your browser. This cookie expires after one day.

You can manage your cookie preferences or block cookies entirely through your browser settings.

6. EMBEDDED CONTENT FROM OTHER WEBSITES
Our website may include embedded content (e.g., videos, images, or articles). Embedded content behaves as though you visited the source website directly. These third-party sites may collect your data, use cookies, or embed additional tracking. We are not responsible for third-party data practices, so please review their privacy policies if you interact with embedded content.

7. WHO WE SHARE YOUR DATA WITH
We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your data in the following scenarios:

• Service Providers: We may share data with third-party service providers who assist us with processing payments, shipping orders, or other essential functions.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as court orders or government regulations.
• Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.

8. HOW LONG WE RETAIN YOUR DATA

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely to help us recognize and approve follow-up comments automatically.
• Account Data: For users who register on our website, we store the personal information in their user profile. Users can edit or delete their information at any time (except for their username). Website administrators can also access and modify this data.

9. YOUR RIGHTS OVER YOUR DATA
You have the right to:

• Access Your Data: Request an exported file of the personal data we hold about you, including any data you have provided.
• Delete Your Data: Request that we delete your personal data. However, we may retain certain information as required by law or for legitimate business purposes.
• Correct Your Data: Update or correct any inaccuracies in your data through your account settings.

To exercise any of these rights, please contact us at info@uhabs.co.uk.

10. WHERE YOUR DATA IS SENT
Visitor comments may be checked through an automated spam detection service. Additionally, your data may be shared with our third-party service providers who are compliant with data protection regulations.

11. SECURITY OF YOUR DATA
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of online transmission is entirely secure, and we cannot guarantee the absolute security of your data.

12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@uhabs.co.uk
Phone: 01483 566 255